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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    New form added to Xara website, not showing up

    Asked by billswager on August 20, 2015 at 11:39 PM

    We have created a new Feed form and added to our website built by Xara Web Designer Pro 11. Form widget works great in design mode, looks great in preview mode, but not showing up when loaded on web server. You can look at www.genquestdnalab.com/2  -  Contact page. You'll see a large white space in the lower right corner where the form should be. Suggestions on  how to fix this missing form?

     

    Thanks, Bill

    Page URL:
    www.genquestdnalab.com/2

    Screenshot
    new form xara showing up preview missing form www
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    JotForm Support

    Answered by Welvin on August 21, 2015 at 04:36 AM

    Hi Bill,

    I've found the form here: https://genquestdnalab.com/2/contact.htm. Your website runs with HTTPS and your form is not, that is the reason why the form is now showing up in the page. 

    You have to re-embed your form and use our SSL method to fix that: https://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions.

    Thanks

  • Profile Image

    Answered by billswager on August 21, 2015 at 09:11 AM

    Thanks for the quick reply. Will be correcting our issue tonight. Thanks for the awesome support. I'm very impressed.

     

    Regards, Bill

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    JotForm Support

    Answered by Charlie on August 21, 2015 at 11:48 AM

    In behalf of my colleague, you are most welcome, and thank you for the kind words.

    If you needed any help again, feel free to contact us here in the forum.

    Thank you.