New form added to Xara website, not showing up

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    billswager
    Asked on August 20, 2015 at 11:39 PM

    We have created a new Feed form and added to our website built by Xara Web Designer Pro 11. Form widget works great in design mode, looks great in preview mode, but not showing up when loaded on web server. You can look at www.genquestdnalab.com/2  -  Contact page. You'll see a large white space in the lower right corner where the form should be. Suggestions on  how to fix this missing form?

     

    Thanks, Bill

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    Welvin
    Answered on August 21, 2015 at 04:36 AM

    Hi Bill,

    I've found the form here: https://genquestdnalab.com/2/contact.htm. Your website runs with HTTPS and your form is not, that is the reason why the form is now showing up in the page. 

    You have to re-embed your form and use our SSL method to fix that: https://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions.

    Thanks

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    billswager
    Answered on August 21, 2015 at 09:11 AM

    Thanks for the quick reply. Will be correcting our issue tonight. Thanks for the awesome support. I'm very impressed.

     

    Regards, Bill

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    Charlie
    Answered on August 21, 2015 at 11:48 AM

    In behalf of my colleague, you are most welcome, and thank you for the kind words.

    If you needed any help again, feel free to contact us here in the forum.

    Thank you.