What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Paypal buttons

    Asked by bobgentle on September 20, 2010 at 05:20 AM

    In the Paypal form setup pane it says:


    Single Product
    User will not be asked to choose a product. Nothing will be shown on the form page and the user will be asked to make the payment after the form submission.


    However this does not appear to be the case. I have a form with one product, I simply want the user to fill out the form details and hit submit and then be taken to Paypal (with the form data email to the specified address) to make the payment. When I create a form with Paypal integration the user has no choice but to click the radio field in order to make the order: http://cl.ly/2TPU and it shows up no matter whether it's one product or not. 

    Is there a better way to create paypal buttons?

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 20, 2010 at 02:14 PM

    I was able to add another product fine to your form:


    You can add products using the 3rd page on the payment wizard:

  • Profile Image

    Answered by bobgentle on September 22, 2010 at 08:02 AM

    Hi aytekin, I'm not trying to add another product. What I'd like is the submit form to take the user straight to paypal without the user having to select the radio button or even see it. Since there is only one product there's no need for them to see the radio button part.

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 22, 2010 at 08:21 AM

    You are right. If there is a single choice it shouldn't be shown on the form. We will fix this and get back to you. It may take couple of weeks.