What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Creating an Order Form without Collecting Credit Card Information

    Asked by milbra on August 22, 2015 at 03:25 AM

    I have 2 questions about my "Test Item Form".

    1. Is there a way for the customer to purchase their items without our site collecting the credit card information?

    2. When I click SUBMIT on my test form, all I see is a blank screen. There are no submissions in JotForm or purchases in Authorize.


    This is a re-post of a comment on How to Test Authorize.net Payment Tool on Sandbox Mode?



    This is a re-post of a comment on How to Test Authorize.net Payment Tool on Sandbox Mode?

    Submissions JotForm purchase site
  • Profile Image

    Answered by Shadae on August 22, 2015 at 07:57 AM

    Hi Milbra,

    Your second questions has been moved to a new thread: http://www.jotform.com/answers/645450 

    It will be addressed there shortly.

    When using the Authorize.net payment is processed through credit cards, as such your users would have to enter their credit card information to complete the purchase. This information is however processed through Authorize.net and not directly on your webpage.

    If you would like for your users to make payments without a credit, you can use our PayPal integration, this will allow your users to choose between making a payment with a credit card or their PayPal account.

    PayPal-Forms

    I hope this helps, please inform us if you need further assistance.

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    Answered by milbra on August 22, 2015 at 10:42 AM

    Will the credit card info saved under Submissions?

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    JotForm Support

    Answered by jonathan on August 22, 2015 at 08:45 PM

    Will the credit card info saved under Submissions?

    If you are using the payment tool, the answer is no.

    For security purposes, credit card account data and information are NOT captured on form submissions. So you will not see any details about it on the form submission page.

    You can see more details instead on the payment tool account used on the form. Example if you use Authorize.Net payment integration, then, you can check your Authorize.Net account for the CC detaisl of the end-user who uses the form and made payment transaction.

     

     

     

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    Answered by milbra on August 22, 2015 at 08:55 PM

    Good, we don't want to be responsible for their information!  Thanks.

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    JotForm Support

    Answered by jonathan on August 22, 2015 at 10:02 PM

    We are glad to be of help. =)

    Feel free to contact us again anytime should you require further assistance on JotForm

     

    Cheers