What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I adjust the upload limit for photo uploads?

    Asked by dcxasra on August 22, 2015 at 01:16 PM


    A client of mine is using your forms on her website to allow customers to upload photos. Her customers are complaining that the form is not allowing them to upload their photos because the file size is too large. I am looking for a simple solution to this problem - what would you suggest?

    Other websites auto-resize using their forms. Is this a service you offer, either on free or paid accounts?
    Or, if she were to get a paid account with you, will the upload limit be eliminated?

    Thank you!

    Renee Tranter
    Karma Creative

    Page URL:

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    JotForm Support

    Answered by Welvin on August 22, 2015 at 09:59 PM

    Here's how you can do that: http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit. Note that you might need to have a paid account to get this working, free accounts only allow a total amount space of 100 MB.