- sfssllcAsked on August 23, 2015 at 04:50 PM
by accident I paid for a yearly and I want to pay for it monthly.
Is there a way I can change my plan
- BorisAnswered on August 23, 2015 at 09:18 PM
I can see that you have already switched your subscription from Bronze Yearly to Bronze Monthly. However, when you switch subscriptions, our payment processor Stripe uses your already paid amount as a credit for further payments.
I have manually issued a refund of 140 USD back to your account. (159 - 19 = 140)
Please let us know if you need any further assistance, and we will be happy to help.