how do i cancel my yearly subscription and switch it to monthly?

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    Asked on August 23, 2015 at 04:50 PM

    by accident I paid for a yearly and I want to pay for it monthly.

    Is there a way I can change my plan

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    Answered on August 23, 2015 at 09:18 PM

    I can see that you have already switched your subscription from Bronze Yearly to Bronze Monthly. However, when you switch subscriptions, our payment processor Stripe uses your already paid amount as a credit for further payments.

    I have manually issued a refund of 140 USD back to your account. (159 - 19 = 140)

    Please let us know if you need any further assistance, and we will be happy to help.