What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cancel current subscription

    Asked by FEMORS on August 24, 2015 at 10:23 AM

    Is there a possibility to get a refund for the recently charged $9.95 charged on 8/17/15?


    I am no longer in need of the increased volume of submissions.

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    JotForm Support

    Answered by david on August 24, 2015 at 12:39 PM


    I have refunded and cancelled your subscription.  If there is anything else we can assist you with, let us know and we will be happy to help.