What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving any notifications to my email

    Asked by pousadaoceanoatlantico on August 24, 2015 at 12:15 PM

    estou enviando email pelo formulario e ele não está caindo na caixa de entrada do site o que eu faço?

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    JotForm Support

    Answered by Kiran on August 24, 2015 at 02:27 PM

    I've checked your JotForms in your account and I notice that the Sender Name has been left without selecting any field in the email setup wizard.

    I've changed the Sender name to the field Nome  for both of your JotForms. I've tried sending a test submission for the two forms in your account and I see that the notifications were sent successfully from our end. Please check now and let us know if you are still experiencing the issue. We will be happy to take a look again.