Not receiving any notifications to my email

  • pousadaoceanoatlantico
    Asked on August 24, 2015 at 12:15 PM

    estou enviando email pelo formulario e ele não está caindo na caixa de entrada do site o que eu faço?

    Page URL: http://www.pousadaoceanoatlantico.com.br/reserva.html
  • Kiran Support Team Lead
    Replied on August 24, 2015 at 2:27 PM

    I've checked your JotForms in your account and I notice that the Sender Name has been left without selecting any field in the email setup wizard.

    Not receiving any notifications to my email Image 1 Screenshot 20

    I've changed the Sender name to the field Nome  for both of your JotForms. I've tried sending a test submission for the two forms in your account and I see that the notifications were sent successfully from our end. Please check now and let us know if you are still experiencing the issue. We will be happy to take a look again.

    Thanks!