- JotForm SupportKiranAnswered on August 24, 2015 at 12:30 PM
It seems that you have subscribed to Premium monthly account while having an active premium subscription which created a new subscription (S-0LY32425NT573471D) on Jul 31 2015. Let me forward the request to refund this charge on your account. It may take upto 7 business days to reflect the refund amount in your account statement.
Let us know if we can be of any further help. Thank you!!