- jwilson31558Asked on August 24, 2015 at 03:52 PM
- JotForm SupportdavidAnswered on August 24, 2015 at 06:28 PM
I noticed your account was over its limits for payment based submissions. I did not see an active subscription associated with your account or any previous subscriptions that have been cancelled. If you could let us know a bit more about what you are having trouble with, with will be happy to help. As far as I can tell, you need only upgrade due to exceeding your limit of 10 payment submissions in a single month.