Billing issues

  • Profile Image
    Asked on August 24, 2015 at 03:52 PM
  • Profile Image
    Answered on August 24, 2015 at 06:28 PM


    I noticed your account was over its limits for payment based submissions.  I did not see an active subscription associated with your account or any previous subscriptions that have been cancelled.  If you could let us know a bit more about what you are having trouble with, with will be happy to help.  As far as I can tell, you need only upgrade due to exceeding your limit of 10 payment submissions in a single month.