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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Change Sender email in the notification?

    Asked by schwabino on August 24, 2015 at 11:02 PM
    Hello
    Quick Question - my client gets emails from her form and the email sender is
    ‘noreply@jotform’ and not the actual sender’s email.
    We’re hoping these messages can be ‘from' the actual sender and not the
    noreply@jotform
    How do I do this?
    Thanks
    B
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    JotForm Support

    Answered by Charlie on August 24, 2015 at 11:15 PM

    Hi,

    This is possible if you will setup a Mandrill account. Here's the steps you need to do.

    1. First, follow this guide: http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address 

     

    2. After that, another field in your notification settings will be displayed, it will show "From Email". Select the email field in your form.

     

    3. After that, try making a test submission, you should receive the email notification showing that it came from the email of the person who filled out the form.

     

    I hope that helps. Do let us know if you need more information on this.