What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Will I retain the sale pricing from two year's ago?

    Asked by bamasurface on August 25, 2015 at 12:30 AM

    Two years ago (Dec 2013), you offered a sale of 2 years of premium forms for $69.50. I took advantage of that opportunity and my subscription will need to be renewed in a few months. 

    How much will it cost for the "premium" plan when I renew?

    Thank you for your time.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 25, 2015 at 03:55 AM

    Hello bamasurface,

    Upon checking your account, I found that you have an active premium bi-yearly subscription #INT131221-6261-23473S. You are locked with the same old pricing. Your account is set to renew automatically on 21 Dec, 2015 and the cost of subscription will be $69.50. Please ensure that the credit card attached with your billing profile ***9338 is still active.

    Please click on the following URL to update your payment method:  https://sites.fastspring.com/interlogy/order/s/INT131221-6261-83488S 

    Thank you!

  • Profile Image

    Answered by bamasurface on August 26, 2015 at 12:46 AM

    Thank you! That is great news.

  • Profile Image
    JotForm Support

    Answered by Chriistian on August 26, 2015 at 05:14 AM

    On behalf of my colleague, Ashwin, you are welcome. If you have further question, please feel free to contact us again.