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    Redirect users to specific page based on the selection of radio button.

    Asked by kev1365 on August 25, 2015 at 02:05 AM


    I am trying to make a form where customers can leave a review for my business

    First page asks "were you satisfied with our service?" and it would have 2 radio buttons, Yes or No

    there is a Next button at the end of the page.

    If the user selects No and clicks on the Next button, they will be taken to a page where there is a text area and they can tell us why there were unhappy. At the end of this page, there is a Submit button that they can click and their answer will be emailed to me.

    If the user selects Yes on that first page and clicks Next, they will be redirected to my Yelp page where they can leave a review. If this is not possible, then I suppose they can see a message with my Yelp profile link and they can manually go there.

    I tried playing around with the forms, especially the survey tools and page breaks, but I just couldn't get it to work.

    Is what I want possible in jotform?


    radio buttons redirect user in survey JotForm message
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    JotForm Support


    Answered by ashwin_d on August 25, 2015 at 04:33 AM

    Hello kev1365,

    If the user selects Yes on that first page and clicks Next, they will be redirected to my Yelp page where they can leave a review.

    Please be noted that back/next button will only take you to different page within the form. If you want the user to be redirected to some other page, submit button of your form needs to be clicked. Without clicking on the submit button, users cannot be redirected to any other webpage / form.

    Well, what can be done is that you can conditionally display a message to the users in the next page and then on click of the submit button you can conditionally redirect them to your desired page for review. The following guide should help you:  https://www.jotform.com/help/317-Configuring-Change-Thank-You-URL-after-submission-condition 

    Please check the screenshot below on how to achieve this:


    Hope this helps.

    Do get back to us if you meant to ask something else.

    Thank you!