How can I have submission e-mails sent to different e-mail addresses depending on questions asked?

  • Profile Image
    danutacase
    Asked on August 25, 2015 at 10:52 AM

    We are embedding a certain Jotform into our website.

    There is a question we ask in the Jotform: "Which department would you like to submit your question to?"

    We want to set up so that if they select "Admissions," an e-mail notifier with their submission will be sent to a certain e-mail address. However, if they select a different option such as "Housing," an e-mail notifier with their submission will be sent to a different e-mail address. However, we don't want all of the departments receiving notifiers if the question is for a completely different department. Is this possible?

    In looking through setting up e-mail notifiers, there are only options (it appears) to send to many e-mails, but they would all receive submission for all the other departments as well.

    Please let me know if there is a way to do this, and let me know if this question doesn't make sense.

     

    Thanks

  • Profile Image
    victor
    Answered on August 25, 2015 at 11:01 AM

    Hi,

    Yes, this is possible. Once you have created the form and all the email notifications.

    Click on the CONDITION on the From builder toolbar

    Choose the SEND AN EMAIL NOTIFICATION AFTER SUBMISSION and clickNEXT

    Create the condition and enter the email of the department you wish to send the notification to

    Once completed click SAVE.

    Hope this helps.

    Regards

     

    Victor M Larrea