How can I have submission e-mails sent to different e-mail addresses depending on questions asked?

  • danutacase
    Asked on August 25, 2015 at 10:52 AM

    We are embedding a certain Jotform into our website.

    There is a question we ask in the Jotform: "Which department would you like to submit your question to?"

    We want to set up so that if they select "Admissions," an e-mail notifier with their submission will be sent to a certain e-mail address. However, if they select a different option such as "Housing," an e-mail notifier with their submission will be sent to a different e-mail address. However, we don't want all of the departments receiving notifiers if the question is for a completely different department. Is this possible?

    In looking through setting up e-mail notifiers, there are only options (it appears) to send to many e-mails, but they would all receive submission for all the other departments as well.

    Please let me know if there is a way to do this, and let me know if this question doesn't make sense.

     

    Thanks

  • victor
    Replied on August 25, 2015 at 11:01 AM

    Hi,

    Yes, this is possible. Once you have created the form and all the email notifications.

    How can I have submission e mails sent to different e mail addresses depending on questions asked? Image 1 Screenshot 50

    Click on the CONDITION on the From builder toolbar

    How can I have submission e mails sent to different e mail addresses depending on questions asked? Image 2 Screenshot 61

    Choose the SEND AN EMAIL NOTIFICATION AFTER SUBMISSION and clickNEXT

    How can I have submission e mails sent to different e mail addresses depending on questions asked? Image 3 Screenshot 72

    Create the condition and enter the email of the department you wish to send the notification to

    How can I have submission e mails sent to different e mail addresses depending on questions asked? Image 4 Screenshot 83

    Once completed click SAVE.

    Hope this helps.

    Regards

     

    Victor M Larrea