Select Image button missing from markup language

  • ktjames
    Asked on August 25, 2015 at 1:18 PM

    I have this form: http://www.jotformpro.com/form/52365207114952

    I have the form embedded in some show/hide markup here: (Click Share Your Service)

    https://aaron-watts-108k.squarespace.com/can-tribute/

    In the mark up, the Select Image button is missing.

    Any idea why?

    Thanks

     

  • Welvin Support Team Lead
    Replied on August 25, 2015 at 3:07 PM

    The button is there and I can upload an image:

    Select Image button missing from markup language Image 1 Screenshot 20

    The issue I noticed here is that the height of the form fall short as soon as you add an image. In this case, I would suggest adjusting your iframe height and remove the <script> tag in the iframe as we have suggested in our Squarespace embed guide.

    Thanks

  • ktjames
    Replied on August 25, 2015 at 3:20 PM

    https://aaron-watts-108k.squarespace.com/can-tribute/

    I increased the height to 1000px and removed the <script>

    The upload shows up in Chrome but not in Internet Explorer

  • Welvin Support Team Lead
    Replied on August 25, 2015 at 4:38 PM

    IE is known for its compatibility settings. But I can view it in Internet Explorer 11, I'm using Windows 10. What's your IE version?

    Select Image button missing from markup language Image 1 Screenshot 20

    Anyways, we recommend Google Chrome and Mozilla Firefox when filling up the form. The widget worked better in these browsers. 

    Thanks