What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I go back to the free plan?

    Asked by maricelys on December 28, 2011 at 08:40 AM

    Hi,I have the premium plan but I want to use your free plan. What can in do?

    Thanks!!!

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    JotForm Support

    Answered by liyam on December 28, 2011 at 12:13 PM

    Hello maricelys,

    I have checked your account and I noticed that this has already been canceled by the system.  You will no longer be billed or charged and your account is in the process for downgrading to free status.

    If you have other questions or concerns, please let us know.

    Thanks.