How can I go back to the free plan?

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    Asked on December 28, 2011 at 08:40 AM

    Hi,I have the premium plan but I want to use your free plan. What can in do?


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    Answered on December 28, 2011 at 12:13 PM

    Hello maricelys,

    I have checked your account and I noticed that this has already been canceled by the system.  You will no longer be billed or charged and your account is in the process for downgrading to free status.

    If you have other questions or concerns, please let us know.