What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    50% discount question!

    Asked by tombinga on December 28, 2011 at 10:17 AM

    Hi, we are already a monthly subscriber and I received an email about getting 50% off your yearly subscription.

    How can we go about doing this if we are already a paid user?

    Thanks,

    Tom

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    JotForm Support

    Answered by liyam on December 28, 2011 at 12:49 PM

    Hello Tom,

    Since you're using Paypal to pay for your JotForm subscription, the easiest way I could think of is cancel your subscription by logging in to your Paypal, search for your last payment with us and cancel it.  This way you won't get charged again on the next month.

    Next, visit this page to re-subscribe for your Premium subscription: http://www.jotform.com/upgrade, or if you wish to have the Professional subscription, you can visit this page http://www.jotform.com/upgrade_professional

    If you have other questions or concerns, please do let us know.

    Thanks.