50% discount question!

  • Profile Image
    tombinga
    Asked on December 28, 2011 at 10:17 AM

    Hi, we are already a monthly subscriber and I received an email about getting 50% off your yearly subscription.

    How can we go about doing this if we are already a paid user?

    Thanks,

    Tom

  • Profile Image
    liyam
    Answered on December 28, 2011 at 12:49 PM

    Hello Tom,

    Since you're using Paypal to pay for your JotForm subscription, the easiest way I could think of is cancel your subscription by logging in to your Paypal, search for your last payment with us and cancel it.  This way you won't get charged again on the next month.

    Next, visit this page to re-subscribe for your Premium subscription: http://www.jotform.com/upgrade, or if you wish to have the Professional subscription, you can visit this page http://www.jotform.com/upgrade_professional

    If you have other questions or concerns, please do let us know.

    Thanks.