No me llegan los correos de las notificaciones.

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    descurdia
    Asked on August 25, 2015 at 09:36 PM

    He agregado dos correos para recibir las notificaciones, cuando realizo la prueba de notificación llegan correctamente, pero cuando voy a mi pagina y completo el formulario y envió no me notifica.

    Aguardo respuesta.

    Saludos Cordiales.-

    Escurdia David

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    Charlie
    Answered on August 26, 2015 at 03:11 AM

    Hi,

    I checked the form in your website, and this is how you have set your notification:

    You are missing the "Sender Name", you need to fill this out to avoid problems.

    I also checked your email address for the recipient of that notification, and our mail logs show that the emails were sent successfully. If you are still having problems, please check this guide: https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    When testing if the notifications are working, it's best to open the form, fill it out and click the submit button.

    Let us know if the solutions suggested above worked.