I'm not receiving the form emails to my custom email address or there's a delay

I can't get email when the form is filled. when I used gmail account richmondwinery@gmail.com it comes really quickly but when I try our emails like info@richmondwinery.ca the email don't get in, if they do it's like 2 3 hours later.

This is something related to your hosting provider. They are checking the emails from Jotform and probably blocked it from reaching your inbox. 

Please check this guide and do our recommendations such as whitelisting our IP Addresses and Domains:

http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

If you require any further assistance, feel free to update this thread.

Thanks