Incomplete Payment in the form, but I received the payment to my Paypal Account

My account say that I have incomplete payments but my pay-pal account says that I have received the payments. What exactly is happening?

I presumed that the incomplete payment details are the same from the completed payment in your Paypal Account. Can you give us an example? Also, what is the correct form in question? Let us know so we can check.

In most cases, this is connected to the IPN Settings so please make sure to check. The following guide will give you more details about the incomplete payments in the form:

http://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

I hope that helps. 

Thanks