What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please define what "Monthly Submissions" are considered to be.

    Asked by lancebops on December 29, 2011 at 08:24 AM
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    JotForm Support

    Answered by abajan on December 29, 2011 at 10:41 AM

    Monthly submissions are calculated on a per account basis (as opposed to per form). For example, if a Free account has 100 forms and just a single submission was made via each of those forms, the quota for that calendar month would have been depleted. Moreover, once either the regular or secure submission quota has been reached, neither type of submission will be possible until the start of the following month unless the account is upgraded. So, there could well be situations where a Free account that has received no regular submissions is disabled for the remainder of a calendar month because all ten of its secure submissions have been used.

    If you have other queries about this, please let us know.