What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form over quota with SSL submissions

    Asked by rodrigooliveirah on August 27, 2015 at 11:08 PM

    Olá. Eu não pretendo usar respostas seguras (SSL), pois está limitando meus formulários. Como desfaço isso? Como NÂO usá-las?

    Page URL:

  • Profile Image

    Answered by Boris on August 28, 2015 at 05:54 AM

    The form on that page you have linked to is embedded in a regular, non-SSL way, so I believe that this form is not the one that was receiving secure submissions.

    A secure SSL submission will always be received if your user is accessing the form over a secure, HTTPS link. Please make sure that all your forms are embedded with a non-secure HTTP only link.

    You can get non-secure embed codes for your forms by going to Setup & Embed > Embed Form, and making sure that Secure form option is not checked.

    If any of your forms were embedded with their secure link, you will have to re-embed it to your website with the new non-SSL codes.

    Additionally, if any of your forms are embedded on Facebook, submissions over these forms will always be secure. This is due to a restriction imposed by Facebook, since Facebook is calling all its pages over secure HTTPS links. This forces our forms to be submitted securely as well.

    I hope this helps. Please let us know if you need further assistance.