502 bad gateway error on submit

  • Profile Image
    zacharybwest
    Asked on August 28, 2015 at 10:18 AM

    Is there an issue with JotForm that needs to be addressed? Anytime I hit Submit on the bottom of the form it will not go through. 

  • Profile Image
    simon.fangreus
    Answered on August 28, 2015 at 10:33 AM

    I have the same problem. Extremely annoying

  • Profile Image
    Sammy
    Answered on August 28, 2015 at 01:31 PM

    I have checked you integrated from on your site,kindly add the form link(http://www.jotform.us/form/50895716962166) to your iframe's src section, this should enable the proper loading of all required scripts. after that test the form and let us know of the outcome

    <iframe frameborder="0" onload="window.parent.scrollTo(0,0)" src="//www.jotform.us/form/50895716962166" allowtransparency="true" name="50895716962166" id="50895716962166" style="width: 100%; border: medium none; height: 3275px;" scrolling="no"></iframe>

  • Profile Image
    zacharybwest
    Answered on September 03, 2015 at 09:04 AM

    I fixed this by dropping the Google Sheets integration, but I'll try this method at some point in the future. Thanks for the prompt response (and apologies for my not-so-prompt reply).