What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My images don't show up when sending a link to the form. can you help?

    Asked by smurrish on August 28, 2015 at 05:42 PM

    I have an image set up at the top of my form.   There is a blank square that appears in the place of the image.

     

    I has not always done this.

     

    Can you help me fix this issue?

     

    Thanks  Scott

    Page URL:
    http://www.jotform.us/form/50498570689169

  • Profile Image
    JotForm Support

    Answered by EltonCris on August 28, 2015 at 07:36 PM

    I can see the image on my end so it should be fine.

    Please clear your browser's cache and check the form again. This might help.

    Thanks!

  • Profile Image

    Answered by smurrish on August 28, 2015 at 08:45 PM
    Thanks.
    I was able to fix it.
    Because Every Child Matters,
    Scott Murrish
    Ambassador of Vision
    Royal Family KIDS
    Cell: 308-440-4560
    ScottM@royalfamilykids.org
    www.royalfamilykids.org
    ...
  • Profile Image
    JotForm Support

    Answered by EltonCris on August 28, 2015 at 08:48 PM

    Cool. Thanks for letting us know. :)