What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Using the Basic Free Account - states I am close to submission limit

    Asked by yopaking on December 29, 2011 at 10:31 PM

    I am using the JotForm Basic account and it shows I am close to the 100 monthly submission limit; however, the submissions for November and December are being combined.  Can you tell me when the submission count resets.  I thought it would reset monthly.  Please let me know.

    Thanks,

    Yolonda K.

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    JotForm Support

    Answered by idarktech on December 30, 2011 at 12:10 AM

    Hi Yolonda,

    I have checked your account and found out that your current submissions (83) happens on the month of December, so you have to wait until it resets to zero.

    For all users, Submissions counter resets to zero (0) every first day of the following month. For example next reset will be on January 01, 2012.

    Please let us know if you have further questions. Thank you for using JotForm and have a happy new year!