Using the Basic Free Account - states I am close to submission limit

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    Asked on December 29, 2011 at 10:31 PM

    I am using the JotForm Basic account and it shows I am close to the 100 monthly submission limit; however, the submissions for November and December are being combined.  Can you tell me when the submission count resets.  I thought it would reset monthly.  Please let me know.


    Yolonda K.

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    Answered on December 30, 2011 at 12:10 AM

    Hi Yolonda,

    I have checked your account and found out that your current submissions (83) happens on the month of December, so you have to wait until it resets to zero.

    For all users, Submissions counter resets to zero (0) every first day of the following month. For example next reset will be on January 01, 2012.

    Please let us know if you have further questions. Thank you for using JotForm and have a happy new year!