What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by animaladvocatesofus on December 29, 2011 at 11:45 PM

    I received notice that my free account already reached 100 so I was told to upgrade or account would be auto disabled. I purchased the upgrade but my account settings remain the same.  Please review my account and confirm no forms were rejected beginning 12/29.

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    Answered by AtacanC on December 29, 2011 at 11:54 PM

    First off, thanks for your interest in our service. I've just checked your account and it has been successfully upgraded to premium. Please try to log out and log back in.

    If you have any other questions, feel free to ask. We'll be more than happy to help you.