What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is the difference between SSL secure and other submissions?

    Asked by Lu on December 30, 2011 at 05:33 AM

     I am looking at people uploading personal information such as home address and emails for a database, would the antispam and other safeguards you have be enough.  Members of this organisation only have to give their information once a year so I do not really need the monthly subscription package.

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    JotForm Support

    Answered by mliz on December 30, 2011 at 06:09 AM

    SSL submissions happens when you use https in the url of the form the data is encrypted and sent over a secure network. The SSL only covers the form if you are going to embed it on your webpage you will need a security certificate since it is on your site.

    JotForm has a privacy policy and is a registered LLC so we are bound by law to make sure we do everything to keep your private information safe and secure.

    Hope this information helps if you have any further questions feel free to ask.

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    Answered by lu on December 30, 2011 at 07:03 AM

    What do you mean by embed the form into the webpage, surely you embed everything onto the website for better perfomance.  I do not want people to make payments over the net, merely give contact information, so would the ordinary submission be sufficient? 

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    Answered by lu on December 30, 2011 at 07:07 AM

    Sorry forgot to ask something else, would ordinary submissions be more secure than forms on google because on those forms I can not find any security features?

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    JotForm Support

    Answered by mliz on December 30, 2011 at 07:17 AM

    When you add the form to your website the SSL of the form covers only the jotform.com domain and not your website url address. It would be a good idea to enable SSL on your form when asking for sensitive information such as credit card numbers.

    JotForm does not keep credit card information we simply forward it to the payment gateway for processing. We also delete it from our database entries and logs to keep the information safe and secured.

    Here are some additional suggestions to increase the security of your data: