What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form is not responding.

    Asked by Glasdecor on August 30, 2015 at 08:40 AM



    I try to insert a form but the form is not responding.

    I can open de form but than the form don't work.


    Thanks and regards,



  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 31, 2015 at 12:51 AM

    Hello Dan,

    I am not sure if I have understood your question correctly. Do you mean to say that your form is not working?

    With which form you are having this issue with? I did check your last edited form "Contact" and did not find any issue with that. It seems to be working as expected. I was also able submit your form successfully. Please check the screenshot below:


    Please explain your problem a bit more in detail and we will surely help you. You may also like to share the screenshot of the problem. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033 

    You may also like to clear your browser cache and test your form again. The following guide should help you how to clear your browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    We will wait for your response.

    Thank you!