- SimplySherlockAsked on August 31, 2015 at 11:06 AM
Hello, my form :http://form.jotformpro.com/form/42265016182953 will not accept orders, the button just says "Please wait"
- JotForm Supportashwin_dAnswered on August 31, 2015 at 01:58 PM
I'm sorry for the trouble caused to you.
I did test your form and I am able to replicate the issue you are having. I clicked on the submit button but it just says "Please wait.." and then after a while it displayed "502 Bad gateway"
The issue seems to be caused because of the google spreadsheet integration and phone number field. Our back end team is already aware of this issue and they are looking into this. We will get back to you as soon as this issue is fixed.
- SimplySherlockAnswered on August 31, 2015 at 03:45 PMThank you for getting back to me. I'm not sure what the google spreadsheet
integration is, I dont think I have one integrated to this form.
- JotForm Support ManagerJeanetteAnswered on August 31, 2015 at 08:01 PM
Your form Wedding Coloring Books Order is connected to Google Spreadsheet integration.
If the issue continues, please go to Integrations, remove it and rebuild it once again.