Unable to submit form. Error message "502 Bad gateway"

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    Asked on August 31, 2015 at 11:06 AM

    Hello, my form :http://form.jotformpro.com/form/42265016182953 will not accept orders, the button just says "Please wait"

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    Answered on August 31, 2015 at 01:58 PM

    Hello SimplySherlock,

    I'm sorry for the trouble caused to you.

    I did test your form and I am able to replicate the issue you are having. I clicked on the submit button but it just says "Please wait.." and then after a while it displayed "502 Bad gateway"

    The issue seems to be caused because of the google spreadsheet integration and phone number field. Our back end team is already aware of this issue and they are looking into this. We will get back to you as soon as this issue is fixed.

    Thank you!

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    Answered on August 31, 2015 at 03:45 PM
    Thank you for getting back to me. I'm not sure what the google spreadsheet
    integration is, I dont think I have one integrated to this form.
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    Answered on August 31, 2015 at 08:01 PM

    Your form Wedding Coloring Books Order is connected to Google Spreadsheet integration.

    If the issue continues, please go to Integrations, remove it and rebuild it once again.