JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unable to submit form. Error message "502 Bad gateway"Asked by SimplySherlock on August 31, 2015 at 11:06 AM
Hello, my form :http://form.jotformpro.com/form/42265016182953 will not accept orders, the button just says "Please wait"
I'm sorry for the trouble caused to you.
I did test your form and I am able to replicate the issue you are having. I clicked on the submit button but it just says "Please wait.." and then after a while it displayed "502 Bad gateway"
The issue seems to be caused because of the google spreadsheet integration and phone number field. Our back end team is already aware of this issue and they are looking into this. We will get back to you as soon as this issue is fixed.
Thank you for getting back to me. I'm not sure what the google spreadsheet
integration is, I dont think I have one integrated to this form.
JotForm Support Manager
Your form Wedding Coloring Books Order is connected to Google Spreadsheet integration.
If the issue continues, please go to Integrations, remove it and rebuild it once again.