What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    [Google Spreadsheet / Drive Integration] Unable to submit form

    Asked by toriqul1976 on August 31, 2015 at 11:29 AM

    I have 35 submission left but my below reference form is not working wondering why?

    http://www.jotform.com//?formID=52032652125444

    Page URL:
    http://www.jotform.com//?formID=52032652125444

    form submission
  • Profile Image
    JotForm Support

    Answered by Mike on August 31, 2015 at 02:13 PM

    Thank you for contacting us.

    As far as I can see, your form is currently active. Your submission limit is fine (101 of 135 used).

    If the issue still persists, please provide us with the steps to reproduce it. We would be happy to help.

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    JotForm Support

    Answered by Mike on August 31, 2015 at 02:34 PM

    We are sorry for the inconveniences you are facing. We were actually able to reproduce the submission issue which is somehow related to the Google Spreadsheet integration enabled on form. We are currently looking into this.

    You might consider redoing the Google Spreadsheet / Drive integration on your form if possible. The submission is fine on my cloned form with a fresh Google Spreadsheet integration.

    We will keep you updated.

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    JotForm Support

    Answered by Mike on August 31, 2015 at 04:43 PM

    I would like to inform you that our developers have applied a fix. The issue should be resolved. 

    I have just successfully submitted your form in order to confirm this.