Not receiving Verification email

Hi,

Could you please elaborate on what code you are not receiving and which email address you are trying to change?  I am not certain what you are looking for.  Let us know a bit more detail regarding your issue and we will be happy to help.

Where are we on this? I am not getting the code emailed to me?

Steven J. Carter
Mad Web Designers
Office 832-848-1609
Cell 832-370-6733
www.madwebdesigners.com

CONFIDENTIAL: This message is intended for the use of the individual(s) or
entity to which it is addressed and may contain information that is
privileged, confidential and exempt from disclosure under applicable law. If
the reader of this message is not the intended recipient, or the employee or
agent responsible for delivering this message to the intended recipient, you
are hereby notified that any dissemination or copying of this communication
is strictly prohibited. If you receive this communication in error, please
notify us immediately by telephone and/or e-mail and delete the original
message. Thank you







_____
...

I am not sure if you got my first response, could you please elaborate on what code you are not receiving and which email address you are trying to change?  I am not certain what you are looking for.  Let us know a bit more detail regarding your issue and we will be happy to help.

I am trying to make info@madisonchamber.net the sender email. To verify
the address you should me a code




Steven J. Carter
Mad Web Designers
Office 832-848-1609
Cell 832-370-6733
www.madwebdesigners.com

CONFIDENTIAL: This message is intended for the use of the individual(s) or
entity to which it is addressed and may contain information that is
privileged, confidential and exempt from disclosure under applicable law. If
the reader of this message is not the intended recipient, or the employee or
agent responsible for delivering this message to the intended recipient, you
are hereby notified that any dissemination or copying of this communication
is strictly prohibited. If you receive this communication in error, please
notify us immediately by telephone and/or e-mail and delete the original
message. Thank you







_____
...

I checked our email logs and it looks like you need to turn on SMTP authentication in your mail client.  Since this is turned off, it was blocking the verification emails and caused your address to be placed on our bounce list.

I removed our address from our bounce list so the verification email should attempt to be sent once again.  I would recommend turning on SMTP authentication prior to sending the verification email again or your address may be placed on the bounce list as before.

 

Ok I fixed my end but still have not received any code

Steven J. Carter
Mad Web Designers
Office 832-848-1609
Cell 832-370-6733
www.madwebdesigners.com

CONFIDENTIAL: This message is intended for the use of the individual(s) or
entity to which it is addressed and may contain information that is
privileged, confidential and exempt from disclosure under applicable law. If
the reader of this message is not the intended recipient, or the employee or
agent responsible for delivering this message to the intended recipient, you
are hereby notified that any dissemination or copying of this communication
is strictly prohibited. If you receive this communication in error, please
notify us immediately by telephone and/or e-mail and delete the original
message. Thank you







_____
...

I really do not understand what the heck is the problem. I just tried it
about 10 min ago ans still I get no code.
The email address is a working address, not just a forwarding address


Steven J. Carter
Mad Web Designers
Office 832-848-1609
Cell 832-370-6733
www.madwebdesigners.com

CONFIDENTIAL: This message is intended for the use of the individual(s) or
entity to which it is addressed and may contain information that is
privileged, confidential and exempt from disclosure under applicable law. If
the reader of this message is not the intended recipient, or the employee or
agent responsible for delivering this message to the intended recipient, you
are hereby notified that any dissemination or copying of this communication
is strictly prohibited. If you receive this communication in error, please
notify us immediately by telephone and/or e-mail and delete the original
message. Thank you







_____
...

The last few verification emails did attempt to send on our end and according to our logs, were sent successfully.  Check your spam/junk mail boxes to make sure they were not filtered there.  If they are not, your service may be filtering the emails all together.  In which case I would recommend whitelisting our domains and IP's with your email provider:

https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

There is a list of our IP's and domains in the above guide.

If that still does not allow them to come through, let us know and we will see what else we can do.

Thank you very much....All Is well

Steven J. Carter
Mad Web Designers
Office 832-848-1609
Cell 832-370-6733
www.madwebdesigners.com

CONFIDENTIAL: This message is intended for the use of the individual(s) or
entity to which it is addressed and may contain information that is
privileged, confidential and exempt from disclosure under applicable law. If
the reader of this message is not the intended recipient, or the employee or
agent responsible for delivering this message to the intended recipient, you
are hereby notified that any dissemination or copying of this communication
is strictly prohibited. If you receive this communication in error, please
notify us immediately by telephone and/or e-mail and delete the original
message. Thank you







_____
...

The form I am using is named, Contact-Rancho De Colores. I embeded the code
...

Seems the issue with the email notification is resolved, right? If there is anything else you need assistance with, please open a new thread.