What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Stripe mishapAsked by TJCApaches on August 31, 2015 at 05:23 PM
We had a form submission come in without a Stripe Payment. There is no record in the submission that any credit card info was entered even through this is a required field. Can you check on this for us?:
(Submission date of the offending submission is: 2015-08-27 19:43:42)
Thanks for reporting and apologies for the inconveniences caused.
I was able to find the mentioned submission without any stripe information.