What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I've been trying to make a payment, but I've been unable to access the site to pay

    Asked by Lisa N Corpus  on September 01, 2015 at 01:21 AM

    Please pay my American Express Card # 371248340311006.05/20 8624

    Please pay $5000 with my MasterCard #53189001768760   09/20 797

    site unable to access Make a
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    JotForm Support

    (Private)

    Answered by Chriistian on September 01, 2015 at 07:20 AM

    Hi Lisa,

     

    Can you provide to us more details regarding your concern? Are you trying to upgrade your account? If you are trying to upgrade your account, just follow the steps provided in the screenshot below.

     

    We will wait for your response.


    Regards.