unable to enter data into form

  • Profile Image
    walesi_lui
    Asked on September 01, 2015 at 01:32 AM

    We are having trouble entering data onto my form on my website. every time you go to click on the next box it drags you straight back to the top of the page.

     

    Please fix asap

     

    humble regards,

     

    Walesi Luí

    www.TheAzendentmen.com.au

  • Profile Image
    Chriistian
    Answered on September 01, 2015 at 07:30 AM

    Hi,

     

    Can you try to re-embed your form using the iFrame embed method? To get the iFrame code of your form, just follow the instruction provided in this article: Getting the Form iFrame Code.

     

    Do let us know if the issue still persists.


    Regards.

  • Profile Image
    erhan
    Answered on September 01, 2015 at 07:36 AM

    Hi,

    The problem is that your form has been embedded between tag. Can you please open your HTML file with your favorite editor and change 124th line from:

    <h2 align="center"><a target="_blank" href="#"><script src="//d2g9qbzl5h49rh.cloudfront.net/static/prototype.forms.js" type="text/javascript"></script>

     

    to

     

    <h2 align="center"><script src="//d2g9qbzl5h49rh.cloudfront.net/static/prototype.forms.js" type="text/javascript"></script>

     

    Please let us know if the issue still persists.

    Regards.