What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    unable to enter data into form

    Asked by walesi_lui on September 01, 2015 at 01:32 AM

    We are having trouble entering data onto my form on my website. every time you go to click on the next box it drags you straight back to the top of the page.


    Please fix asap


    humble regards,


    Walesi Luí


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on September 01, 2015 at 07:30 AM



    Can you try to re-embed your form using the iFrame embed method? To get the iFrame code of your form, just follow the instruction provided in this article: Getting the Form iFrame Code.


    Do let us know if the issue still persists.


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    JotForm Developer

    Answered by erhan on September 01, 2015 at 07:36 AM


    The problem is that your form has been embedded between tag. Can you please open your HTML file with your favorite editor and change 124th line from:

    <h2 align="center"><a target="_blank" href="#"><script src="//d2g9qbzl5h49rh.cloudfront.net/static/prototype.forms.js" type="text/javascript"></script>




    <h2 align="center"><script src="//d2g9qbzl5h49rh.cloudfront.net/static/prototype.forms.js" type="text/javascript"></script>


    Please let us know if the issue still persists.