What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Questionnaire not showing up in sent emails

    Asked by birdwinglips1 on September 01, 2015 at 09:39 AM

    I created a form in Jotform. I have tried to send it via email. Used the embed button. On the receiving end there is nothing, just the text I added to the email.

    I also tried sending it using a created link. When the email was received, and I clicked on the link, I only saw a page full of script. 

    Can't figure out what I am doing wrong.

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    JotForm Support

    Answered by Charlie on September 01, 2015 at 12:15 PM


    To share your form, you can do that by sharing your form's direct link or URL.

    You can find it in your "Preview" window


    Or you can also get it in the "Embed Form" options


    In your email, you can just paste that link and add a hyperlink to it. Your users then need to click the link and open it on a web browser so that they can fill it out.

    Please note that you cannot embed the forms in your email body, this is because emails do not load the scripts needed to make the form functional. 

    If you are still having problems, please do let us know.