Questionnaire not showing up in sent emails

  • Profile Image
    Asked on September 01, 2015 at 09:39 AM

    I created a form in Jotform. I have tried to send it via email. Used the embed button. On the receiving end there is nothing, just the text I added to the email.

    I also tried sending it using a created link. When the email was received, and I clicked on the link, I only saw a page full of script. 

    Can't figure out what I am doing wrong.

  • Profile Image
    Answered on September 01, 2015 at 12:15 PM


    To share your form, you can do that by sharing your form's direct link or URL.

    You can find it in your "Preview" window


    Or you can also get it in the "Embed Form" options


    In your email, you can just paste that link and add a hyperlink to it. Your users then need to click the link and open it on a web browser so that they can fill it out.

    Please note that you cannot embed the forms in your email body, this is because emails do not load the scripts needed to make the form functional. 

    If you are still having problems, please do let us know.