What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to setup an auto-responder

    Asked by nystea on September 01, 2015 at 11:35 AM

    I was just searching for answers to this same issue.

    If I use a Notifier email, I can't address the email to the person submitting the form (or at least I don't know how to do it). It defaults to my service email and has no drop down for form choices.

    http://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    says to use an Autoresponder.

    http://form.jotformpro.com/form/52426539755969

  • Profile Image
    JotForm Support

    Answered by BJoanna on September 01, 2015 at 01:55 PM

    If you want to send email to your users when they submit your form, you need to set Autoresponder. Inside of this guide you can find out how to do it: 

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    Hope this will help. Let us know if you need further assistance.