What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    TRIED TWO TIMES TO BUY BUT CANT DO IT

    Asked by ETENDERINGMP on December 31, 2011 at 07:28 AM

    We are from India and trying to purchase JOT forms Online Bi year subscription costing 69.9 USD 
    we have paid amount two times first time it said payee addresws details problems we have corrected it and again sent the amount 
    Order number 43609931
    and last time 43540267
    but both the time our amount is deducted and no use today is last date for offer and after paying twice but  result was none i loose 140 USD
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    JotForm Support

    Answered by liyam on December 31, 2011 at 08:57 AM

    As the purchase did not complete, the deduction will not push thru with your card.  Is there a specific reason why your purchase was declined? perhaps a problem with your card-issuing bank?  Another option is paying with your Paypal account (if you have one).