I am trying to subscribe to the annual half price sale offer. Somehow I accidentally upgraded to Professional. I simply want a one year Premium subscr

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    hphd
    Asked on December 31, 2011 at 10:30 AM

    HPHD is my ID

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    liyam
    Answered on December 31, 2011 at 12:09 PM

    Hello hphd,

    Instead of your upgrade to Professional, I have switched it to annual half price sale offer.  I also have switched your account status back to Premium.

    If you have other questions or concerns, please let us know.

    Thanks.

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    hphd
    Answered on December 31, 2011 at 02:06 PM

    You rock!

    Thank you.

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    liyam
    Answered on January 03, 2012 at 09:13 AM

    Hello again hphd.  When you made a purchase for the 1-year half-price offer on December 31, 2011, I failed to adjust the renewal of your purchase that time.  So I will have to adjust the charging date of this account to tomorrow instead.

    If you have other questions or concerns, please let us know.

    Thanks.