What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am trying to subscribe to the annual half price sale offer. Somehow I accidentally upgraded to Professional. I simply want a one year Premium subscr

    Asked by hphd on December 31, 2011 at 10:30 AM

    HPHD is my ID

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    JotForm Support

    Answered by liyam on December 31, 2011 at 12:09 PM

    Hello hphd,

    Instead of your upgrade to Professional, I have switched it to annual half price sale offer.  I also have switched your account status back to Premium.

    If you have other questions or concerns, please let us know.

    Thanks.

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    Answered by hphd on December 31, 2011 at 02:06 PM

    You rock!

    Thank you.

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    JotForm Support

    Answered by liyam on January 03, 2012 at 09:13 AM

    Hello again hphd.  When you made a purchase for the 1-year half-price offer on December 31, 2011, I failed to adjust the renewal of your purchase that time.  So I will have to adjust the charging date of this account to tomorrow instead.

    If you have other questions or concerns, please let us know.

    Thanks.