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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to remove the Paypal account that is connected to my form.

    Asked by AviWaxman on September 01, 2015 at 11:39 PM

    To Whom It May Concern,

    I created an Online Donation Form from a template.  When I tried to test the form I received a message saying that I need to change the Paypal information.  Please note I just set up my account and have not entered any Paypal or payment method.  I will probably want to connect the form to Authorize.net.

    Please tell me.

    1. How to remove the Paypal account that is connected to my form.


    2. What information I need from Authorize.net and how to connect the form.



    3. How can I make questions required with the red star?



    4. I have donors that will want to pay with their credit card.  How do I link them to a secure form so they can enter their credit card numbers.

    Thanking you in advance.


    Avi Waxman

    Page URL:

  • Profile Image
    JotForm Support

    Answered by beril on September 02, 2015 at 08:41 AM



    You can delete the payment tool in the form by clicking on the red 'X' icon on the upper right when the field is selected.

    Then, confirm the deletion response and it should removed the payment field/option in the form.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.