What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Recipient email not available in Autoresponder

    Asked by ebizz on September 02, 2015 at 07:26 AM

    Dear support team,


    In the autoresponder of this form http://www.jotform.com//?formID=52305201252943 the option to select "your email" is missing. How to add this ?


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    Answered by Sammy on September 02, 2015 at 11:56 AM

    You will need to use the standard email field in this case, the email correctness widget is not available for selection as the destination email in the autoresponder setup since its a widget that is contained in an iframe thus making it unable to pass values to other field inputs outside its iframe.


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    JotForm Support Manager

    Answered by Jeanette on September 02, 2015 at 06:10 PM

    Sorry for the incomplete previous answer provided by one of our support staff.

    The problem is that the current email field in your form is the Email Correctness Widget.

    To quickly resolve the problem, replace this field with the standard email and set the Email Validation to accomplish the same effect.

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    JotForm Support

    Answered by liyam on September 06, 2015 at 12:43 PM

    I've added this feature. You should now be able to select widgets as your autoresponder recipients.