Recipient email not available in Autoresponder

  • ebizz
    Asked on September 2, 2015 at 7:26 AM

    Dear support team,

     

    In the autoresponder of this form http://www.jotform.com//?formID=52305201252943 the option to select "your email" is missing. How to add this ?

     

  • Sammy
    Replied on September 2, 2015 at 11:56 AM

    You will need to use the standard email field in this case, the email correctness widget is not available for selection as the destination email in the autoresponder setup since its a widget that is contained in an iframe thus making it unable to pass values to other field inputs outside its iframe.

     

  • ebizz
    Replied on September 2, 2015 at 2:47 PM

    Hi Sammy,

    Thanks for your reply, but I guess my question was not clear, because the image I copy/pasted into the original post, is missing. Therefore I now add it as an attachment.

    As you can see, it's the option "Your email" which is missing from the options menu.

     

    Recipient email not available in Autoresponder Image 1 Screenshot 20

    Can you please rephrase your answer ?

    Regards,

    JM

     

  • Jeanette JotForm Support
    Replied on September 2, 2015 at 6:10 PM

    Sorry for the incomplete previous answer provided by one of our support staff.

    The problem is that the current email field in your form is the Email Correctness Widget.

    To quickly resolve the problem, replace this field with the standard email and set the Email Validation to accomplish the same effect.

    Recipient email not available in Autoresponder Image 1 Screenshot 20

  • liyam
    Replied on September 6, 2015 at 12:43 PM

    I've added this feature. You should now be able to select widgets as your autoresponder recipients.

    Thanks.