JotForm oEmbed Tracking

  • windirect
    Asked on September 2, 2015 at 8:15 AM

    Is there a way to track the Visitor sorces and conversions? Wiht this plugin the scorce entry is alwas JotForm.

    Thanks for Help

    Jotform Thread 653336 Screenshot
  • David JotForm Support
    Replied on September 2, 2015 at 12:21 PM

    Hi,

    If your form is embedded using an iFrame, which it looks to be, the referral page will always be JotForm.  This is due to the tracking code being unable to escape the frame.  Switching to the script or source embed codes should allow for tracking to get the proper page.  However, some platforms require embedding via an iFrame.  If this is true for yours, there may not be anything that can be done.