What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Disable input if there's any error message

    Asked by Peter Bishop on September 02, 2015 at 12:56 PM
    3) Another suggestion might be to disable inputs right away so the user will start looking around and find the error message.
  • Profile Image
    JotForm Support

    Answered by Charlie on September 02, 2015 at 01:31 PM

    Unfortunately, the fields cannot be disabled. But, the error messages and validation should prevent the form to submit (which is the disabling part).

    Another way for this is to set the fields to be required.


    You can also use the conditional logic to show/hide fields if other inputs are empty. Here's an example form with those features enabled: http://form.jotformpro.com/form/52445378815968?. You'll see that the submit button is not visible unless you fill out the full name and email field.

    But let me think through this and see if I can visualize how the disabling of input would work, either in the matrix field on in the plain form fields.

    Thank you for your input.