What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can't modified CheckList Widget

    Asked by Wtfuck on September 02, 2015 at 02:02 PM


    I want to add some new list on this widget but I can't...

    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on September 02, 2015 at 04:46 PM

    Was there any error that happen when you tried modifying the Checklist option?

    Can you provide us more details. Which of the Checklist in the form is having the issue?

    I tried it on your jotform http://www.jotformpro.com/form/50542645203952 but I could not reproduce any issue. I was able to add more option on the checklist.

    Please see the screen below when I test it.


    Let us know if issue persist.



  • Profile Image

    Answered by Wtfuck on September 02, 2015 at 05:52 PM



    Here is a screenshot of what I see on all the checklist in this form...

    Here is what I have.


    Check with Titus maybe he can help us to solve this problem

    This happen to me also with another widget when you update it..

  • Profile Image
    JotForm Support

    Answered by jonathan on September 02, 2015 at 07:06 PM

    Thank you for providing us with more details and screenshot.

    So far I could not replicate the problem on my end. But obviously it happens for you.

    I will elevate this thread to our higher team support so that it can be immediately check.

    We will notify you here for any update on the status.



  • Profile Image
    JotForm Support

    Answered by TitusN on September 04, 2015 at 04:52 AM


    I'm sorry about the inconvenience this caused you. 

    This happened when we changed data centers for operational reasons - and your widgets were loaded from an older version. 

    I have refreshed all your  widgets to access the current version - so you should be able to access all settings again - please check. 

    Let us know how we can help further -