Can't modified CheckList Widget

  • Profile Image
    Asked on September 02, 2015 at 02:02 PM


    I want to add some new list on this widget but I can't...

  • Profile Image
    Answered on September 02, 2015 at 04:46 PM

    Was there any error that happen when you tried modifying the Checklist option?

    Can you provide us more details. Which of the Checklist in the form is having the issue?

    I tried it on your jotform but I could not reproduce any issue. I was able to add more option on the checklist.

    Please see the screen below when I test it.


    Let us know if issue persist.



  • Profile Image
    Answered on September 02, 2015 at 05:52 PM



    Here is a screenshot of what I see on all the checklist in this form...

    Here is what I have.

    Check with Titus maybe he can help us to solve this problem

    This happen to me also with another widget when you update it..

  • Profile Image
    Answered on September 02, 2015 at 07:06 PM

    Thank you for providing us with more details and screenshot.

    So far I could not replicate the problem on my end. But obviously it happens for you.

    I will elevate this thread to our higher team support so that it can be immediately check.

    We will notify you here for any update on the status.



  • Profile Image
    Answered on September 04, 2015 at 04:52 AM


    I'm sorry about the inconvenience this caused you. 

    This happened when we changed data centers for operational reasons - and your widgets were loaded from an older version. 

    I have refreshed all your  widgets to access the current version - so you should be able to access all settings again - please check. 

    Let us know how we can help further -