What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to change the credit card for my subscription. How do I do it?

    Asked by MNSOM on September 02, 2015 at 02:40 PM
    credit card how
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on September 02, 2015 at 05:43 PM

    I've canceled the failed attempt to charge your CC, please do login again in your account and go to the pricing page to re-upgrade using a new payment method.