What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    MISSING IMPORTANT INFORMATION ON FILLED OUT FORMS

    Asked by tbrady12 on September 02, 2015 at 04:23 PM

    I'm missing information on a form that was already previously filled out. I have accessed the information before. i know it was there. Now it's gone on some of the submitted forms. Did altering the new form screw up the information on the last ones? How can I get that information back???

     

    Thanks!

    information new form thanks submitted forms
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    Answered by tbrady12 on September 02, 2015 at 05:13 PM

    helllloooo!!!

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    JotForm Support

    Answered by BDAVID on September 02, 2015 at 08:48 PM

    What is your form in question? Did you delete any field in your form? If you did that, the information associated to that field will be gone for all submission, that is warned when you are about to delete the field: