Clearing unread messages in the inbox

  • Profile Image
    Asked on September 03, 2015 at 08:19 AM

    My forms page says that I have 8 unread messages. I have reviewed and read each message, but it will not go away? what can I do?

  • Profile Image
    Answered on September 03, 2015 at 11:37 AM

    Can you please try these steps:

    1. Select the form and then click "Inbox".

    2. Press the "Next" button so that you can review the unread messages. 

    Hope this helps. Thank you.