What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Clearing unread messages in the inbox

    Asked by slglunch on September 03, 2015 at 08:19 AM

    My forms page says that I have 8 unread messages. I have reviewed and read each message, but it will not go away? what can I do?

    message unread inbox clear unread message unread messages
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    JotForm Support

    Answered by Jan on September 03, 2015 at 11:37 AM

    Can you please try these steps:

    1. Select the form and then click "Inbox".

    2. Press the "Next" button so that you can review the unread messages. 

    Hope this helps. Thank you.