Clearing unread messages in the inbox

  • slglunch
    Asked on September 3, 2015 at 8:19 AM

    My forms page says that I have 8 unread messages. I have reviewed and read each message, but it will not go away? what can I do?

  • Jan
    Replied on September 3, 2015 at 11:37 AM

    Can you please try these steps:

    1. Select the form and then click "Inbox".

    Clearing unread messages in the inbox Image 1 Screenshot 30

    2. Press the "Next" button so that you can review the unread messages. 

    Clearing unread messages in the inbox Image 2 Screenshot 41

    Hope this helps. Thank you.