Please Help - Account Suspended

  • Profile Image
    Nicholas Boyes-Hunter 
    Asked on September 03, 2015 at 10:55 AM

    HI,

     

    Please help- my account has been suspended due to supected phoshing.  Howver I think it was more likely to do with the fact I was messing with diff browsers and pre-populating and releasing API keys.

     

    Could you please re-instate so I can continue to build my forms.

     

    Thanks

     

  • Profile Image
    david
    Answered on September 03, 2015 at 01:36 PM

    Hi,

    I checked your account and it appears to be active.  If it was suspended, it was likely due to your form entitled "Header Dropdown Login".  We do not allow for the collection of usernames or passwords through our forms and login forms are not possible.  I would suggest removing that form or changing the title and form collapse label in the form to something other than "login".