What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not receiving any messages from jotform, I am trying to reset account password and form on website is not sending data to my email.

    Asked by John Sykes  on September 03, 2015 at 11:10 AM
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    Answered by Boris on September 03, 2015 at 01:41 PM

    It looks like your query has already been addressed by one of my colleagues in the following thread:


    In order to avoid any confusion, please update us in that thread instead on whether you are now able to receive your emails correctly. Thank you.