What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot receive emails from jotform, I cannot remember my password and cannot receive password reset email, what do I do?

    Asked by John  on September 03, 2015 at 12:11 PM
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    JotForm Support

    Answered by Kiran on September 03, 2015 at 01:35 PM

    This thread seems to be a duplicate thread to https://www.jotform.com/answers/654278 which was addressed just now. We request you to follow-up with the other thread if you have any questions with this issue.

    Thank you!!

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    Answered by Rachel Waldron  on January 05, 2016 at 10:52 AM

    I just clicked on the link above to read the answer (it may have been to my question), and I got a login page... yeah, that's not going to work. Can someone please email the answer to rachel@waldrondesigns.com since apparently there is a problem reaching the email address this account is set up with?
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    JotForm Support

    Answered by Kiran on January 05, 2016 at 11:59 AM

    Hello Rachel,

    Your question is moved to a separate thread and shall be answered there shortly.



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    Answered by Rachel Waldron  on January 05, 2016 at 08:13 PM

    Is there another way for me to find that thread? When I click on these links, it takes me to a login screen. I am only finding the threads by doing a google search for "jotform + my name"....

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    JotForm Support

    Answered by Chriistian on January 06, 2016 at 03:03 AM



    Do you mean you cannot access this thread (https://www.jotform.com/answers/654278)? I can see that the thread is set to private, so only the user who posted the question will be able to see it.

    I suggest you create a new thread by following this link: (http://www.jotform.com/contact/) so we can better assist you with your issue.