What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upgraded Account

    Asked by wahmsha on January 02, 2012 at 02:53 PM

    I just upgraded my account (wahmsha@gmail.com) and it's still showing FREE. Here is my subscription ID via PayPal : Subscription Number:  S-0N0423798F8880330

    When will this reflect in my account? I only ask because I am now using Payments on here and might need more than 10 pretty quickly.



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    Answered by AtacanC on January 02, 2012 at 04:49 PM

    Hi Sharon,

    I've just checked your account and it has been successfully upgraded to premium. Please try to log out and log back in.

    If you have any other concerns, feel free to contact us.